Jim Domanski shares some of findings published in his published special report on the Top Ten B2B tele-sales trends for 2011. He speaks to the evolution of transactional selling (tele-marketing) to more complex sales and greater growth of team selling situations. Hear how he describes the uber telesales rep and the opportunities ahead. He closes the interview sharing the three critical areas companies need to be focus on. 

Jim Domanski is president of Teleconcepts Consulting and works with B to B companies and individuals who struggle to use the telephone more effectively to sell and market their products.