It is that time of season and with it brings the proverbial office party. Image expert Shannon Smith provides a survival guide of what not to do and what to do if you want to create the right impression at the company shindig. Do remember to have fun, and if you are drinking – don’t drive!
Shannon Smith is a leading image strategist and founder of Premiere Image International. Since 1983, Shannon and her team of consultants have taken companies and individuals from unnoticeable to unforgettable.
What are you afraid of? Kelley Robertson addresses the “Fear Factor” that occurs in sales. In some cases the fear can be debilitating to the point it can prevent people from reaching their targets or worse. This could be fear of rejection or any other sales phobia.
Kelley shares three suggestions on how to overcome fear. People have to take action on their fears, they can elicit support from another person, and thinking of a positive action once you’ve taken action. You may find it interesting that your prospects and customers have fears as well. As a seller you need to know how to deal with customer fears and turn this to your advantage.
Kelley Robertsonis a professional speaker and trainer. His areas of expertise are sales, negotiating, customer service, and employee motivation. He is the author of “The Secrets of Power Selling” and “Stop, Ask & Listen – Proven Sales Techniques to Turn Browsers into Buyers.”
Keith Rosen addresses when it makes sense to provide marketing collateral to a prospect and when (and why) it can kill your sales opportunity. He suggests timing is everything and provides three situations where the use of marketing material can hurt the sale. He also tells you when it is ok, in fact desirable to pass along a brochure or additional material. Keith includes a segment on using email to prospect.
Keith Rosen is the President of Profit Builders. He is the executive sales coach that top salespeople and managers call first. As a prominent, engaging speaker and Master Certified Coach, Keith is one of the foremost authorities on assisting people to achieve positive, measurable changes in their attitudes, in their behaviors, and in their results. A best selling author, Keith has written several books including, Time Management for Sales Professionals, The Complete Idiot's Guide to Cold Calling and his recently published book Coaching Salespeople Into Sales Champions.
Colleen Francis provides a straight forward perspective on how to ask questions without sounding like an interrogator. Find out how your style can have a big impact on the information you receive. Colleen makes an interesting observation there is plenty of focus on questioning skills but very little training on how to listen. There are lots of tips including why short questions are so powerful, so grab your pencil and paper and listen up!
For 15 years sales training expert Colleen Francis has studied the business habits of the top 10% of sales performers in organizations of all sizes and shapes. Her innovative, no–nonsense approach leverages the common business habits of these top 10%. New York based Sales and Marketing Magazine rated her company Engage Selling Solutions as one of the top–five most effective sales–training organizations in the market today.
