Art Sobczak is an expert on objections. As President of Business By Phone Inc. he has specialized over the past 23 years in working with salespeople who make their living on the phone. He understands the realities and challenges of calling prospects or even existing clients and dealing with their objections.  

Art has a very interesting take on where objections fit (or don’t fit) in the sales process. He outlines three categories of objections and provides specific advice on how to best respond to them.

  {xtypo_info}  Salesopedia recommends this book by Art Sobczak (more info ) {/xtypo_info}

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