Thursday, 24 May 2012

Insurance



Vlogging – A New Way to Blog For Insurance Sales Professionals

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Industry Specific - Insurance
Written by John Pojeta   

The Internet transformed the way that we conduct business, especially when it comes to marketing and these days there are many different ways that insurance sales professionals can promote their services via the Internet to generate insurance leads.

Blogging has been put forth as one of the most proven, effective tactics. The problem for some insurance sales professionals is a common one – the idea of having to take the time to sit down and write a blog is simply too time consuming, or they simply feel that they like the writing skills to get their thoughts across in the kind of informative and succinct manner they would like.

One possible solution is to outsource content writing to a professional writer. For some insurance sales professionals that method works well. They share their expertise and ideas and their writer turns those thoughts into engaging content.

There are a vast number of insurance sales professionals who are not comfortable with this concept, however. They want to express their ideas, advice, and opinions themselves – in their words and with their personality. For these dedicated insurance sales professionals, there is an alternative to “regular” blogging that is growing in popularity – vlogging.

What is Vlogging?

The one thing that every successful insurance salesperson is good at is talking. Vlogging is – as you may have guessed by now – video blogging. Instead of laboring over a written post, an insurance sales professional films themselves delivering his or her thoughts on video. The type of content they can choose to share is vast and from a personal branding standpoint can be far more effective than a written offering.

A traditional blogging platform, like WordPress, is still used to take advantage of all the SEO tools it has to offer but instead of written posts video posts appear instead.

The Pros and Cons of Vlogging

There are pros and cons associated with vlogging versus blogging.

Pros of Business Vlogging

•    For those not comfortable with writing, Vlogging is a simple way to get their point across in their own words, retaining that “personal touch.”
•    The learning curve for vlogging is fairly short. The sales professional only needs to learn how to work a simple video camera and how to upload a video to the Internet, neither of which is very difficult.
•    There are a great many places where you can distribute your finished vlog apart from on a blog. Increasing numbers of business insurance prospects search for new services online, often using sites like LinkedIn as resources. Posting a video to such a social media site gains visibility quickly and is often more likely to stand out to prospects than a blog post or article.

Cons of Business Vlogging

•    Vlogging can be more time consuming than traditional blogging.
•    The initial costs involved in vlogging are often higher, because of the need to purchase video equipment ($~100-$200) in addition to all the usual costs associated with a blog – software, hosting and other incidentals.
•    Videos must be tagged properly to ensure that they have the same search engine visibility benefits that a well-written blog post has to offer.

The best solution of all may be to combine both types of content – written blog posts and vlogs - in a single place. This allows insurance sales professionals looking to generate leads to take advantage of all the many distribution channels available and provide a variety of content. By engaging in this type of marketing, insurance sales professionals cement their reputation as a trusted expert in their field and provide great content for their clients and prospects alike.

Do iPads Have a Place on Sales Appointments For Insurance Sales Professionals?

Tablet computers are popping up everywhere these days. The iPad, the numerous Android-based tablets, and now the Kindle Fire are the new “toys” that professionals are using, everyone from doctors and lawyers to, you guessed it, sales professionals. Statistics on InsuranceTech.com saw that 80% of Fortune 100 companies are using iPads on a daily basis.

There is no doubt that these tablets can be very useful to most insurance sales professionals in their everyday lives. The question, though, is if you should use it when you head into a sales presentation. Here are some of the pros and cons of using a tablet computer as an insurance sales professional.

Pros:

•    Your Tablet Computer Can Simplify the Meeting:Your prospect is a busy person and although they have made the time to meet with you to discuss business insurance products, their time is still limited. If you have facts and figures you want to share with them, doing so on an iPad is easier than shuffling through piles of paperwork trying to find just the right pieces of information. You can easily display your presentation, without having to bring a USB, heavy laptop, or a stack of papers to the meeting.
•    It Can Lighten Your Load: Because so much of the information you want to share with a business insurance prospect can be put onto your tablet rather than printed out, you walk confidently into a meeting and give your “pitch” unencumbered by numerous file folders and a huge briefcase. An added bonus is that storing this information electronically saves money on printing costs in the office.
•    It is Easy to Visually Relay Statistics: After you have found your prospect through an insurance lead generation company, you can easily display why the coverage or other products you are selling are vital to their business. By visually showing the prospect the all most convincing statistics, you turn those potential buyers into loyal clients. It also eliminates the risk that a presentation you leave behind will be seen by another salesperson and used as leverage.
•    The Ability to Write a Policy on the Spot: A number of insurance carriers are now offering branded iPad apps that actually give you the ability to write a policy right on your iPad right on the spot. This means less paperwork and a faster close to the deal.

Cons:

•    Thinking It Will “Wow” Your Prospect: If the only reason you are taking your tablet into a meeting with a prospect is try to “wow” them with how technologically savvy you are, just leave it at the office.
•    When Your Tablet Has Personal Information: Your prospect is getting interested in what you have to say and asks to look at your tablet to further study a certain piece of information. But with one accidental sweep of a finger they are looking at all your personal (and maybe even rather embarrassing) information.
•    Battery Life: When some apps are in use, the iPad uses a lot of power rather quickly. Running out of juice in the middle of a presentation could be a real problem and bumbling around a prospect's office looking for a place to plug your tablet in is simply not very professional.
•    Becoming Blinded By the Science: It is easy to get a little too carried away with all the technology your iPad puts at your fingers.  You simply can’t become distracted from the real reason you are there – to present a clear representation of what you have to offer to your prospect.

Raising Your Public Profile to Increase Your Insurance Sales

It is rare for an insurance sales professional not to have plenty of competition. There are always going to be other insurance sales professionals who are targeting the same businesses and offering products not all that different from yours. The need to stand out is greater than ever. When you can’t compete on price, you have to come up with other ways to raise your visibility.

One way you can do that is establish yourself and your company as respected members of the community.

With that in mind, here are several “musts” to consider:
•    Become a member of the Better Business Bureau, your local Chamber of Commerce, or other specialty groups like the National Association of Women Business Owners. Not only will this give you greater credibility, but it also puts you in touch with new prospects. Place the organization’s logos prominently on your website. Don’t forget to fill out your profile completely on their online directories as well. This is great for your search engine optimization! To continue to benefit though you will need to participate. Mark each meeting on your calendar and try to attend at least 50% of them.
•    Even if you are in the business of selling business insurance rather than individual insurance, the respect of the community is essential. At first it may seem that your business is not one with an obvious connection to community organizations, and the long-term benefits of increased community involvement may really not be that obvious.

However, there is almost always a way to establish a bonds to mutual advantage. The returns may take some time in coming and may arise in some surprising ways. For example, it may very well be that the chair of a local charity your company chooses to  sponsor is also runs a business that turns out to have a need for the products and services you have to offer.

A special fund-raising event is an old but good idea. This is a great way to do good while raising your company’s public profile. Consider something easy, like a happy hour for your favorite charity. Better yet, poll your staff for their favorite charity to support. Bonus: You boost employee morale! To make the most of the PR aspect of the undertaking, send out a press release announcing the event 2 weeks beforehand.

You can also consider following the big boys' lead and get your company involved in sports sponsorship. Not only does this offer the opportunity for your company to gain local media visibility every time the team you sponsor plays, but if you opt for youth sports sponsorship you never know what the participants parents and family members  might do for a living, some of them may be great prospects for you.  

•    While you are busy following the current hot marketing advice and making connections on LinkedIn, Facebook, and Twitter, do not forget how valuable local media outlets can still be. Offer to write an informative piece for the local paper’s business section or even to author a regular column. When you send out a press release, send it to the editors of local publications with a personal note rather than just as part of a generic mass email campaign.

Remember – people prefer to buy from those they know, like, and trust. By following the ideas above, you will be able to increase your presence and standing in the local community and perhaps even beyond that. This will mean that you will become the insurance professional others will think of first if and when the need arises.

 

Reduce Your Business Risk

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Industry Specific - Insurance
Written by Cheryl Clausen   

You’re in the insurance business.  Isn’t it your job to help your clients reduce their risks?  Then why don’t you protect your own, and I don’t mean just having the necessary insurance products in place for you and your business?

I’m referring to the risk of bringing another producer into your business.  As a successful producer yourself you’ve come to a point where you’re trading time for dollars.  You’ve run out of time so you’ve capped your dollars, so to speak.

This is both a good and bad position to be in.  You’re no rookie and you know how hard it was to build this business.  You know you’re one of the rare few who’ve actually succeeded in this business in spite of all the misguided advice you were given.

You did it right.  You invested in yourself and you developed a business where you attract the right kind of prospects to you, and you help them to buy from you.  You’ve built a solid reputation among your clients and you hold a positive position in the minds of both your clients and your prospects.

Any new producer you bring in to your business will be a direct reflection on that reputation and position you’ve worked so hard to build for yourself and your business.  You can’t afford to risk tarnishing this reputation or position.  When you allow the “industry” experts to train your new producer for you, you’re risking damage to your reputation and positioning.

Things have changed and things have remained the same since you were a new agent yourself.  The industry is still pushing the same manipulative and coercive marketing tactics that don’t work.  Now, however, the industry has gotten even greedier and they’re pushing products with multiple hidden fees and tiered payouts.  You know how to protect your clients and prospects, but will this new producer?

You’re already faced with a time versus dollar crunch will you have time to invest in developing a producer that meets your standards for excellence?  It’s no secret, the industry as a whole is doing a poor job of properly training agents.  Your new producer won’t learn how to ethically market themselves and generate sales from the “industry”.

You’ve seen it perhaps you’ve even been there.  An agent who can’t pay their bills is a desperate agent.  Desperate people do and say desperate things to close a sale.  Those moments of desperation can translate into a lifetime of distrust for your business.

You don’t have to be locked into this catch 22 situation.  The problem isn’t you and the problem isn’t the new agent.  The new agent is a blank slate waiting to be filled with the right stuff.  Training doesn’t do what it’s supposed to do.

Training is an incomplete solution you buy over and over again.  Training is based on symptomatic treatment without addressing the root cause of the problem in the first place.  Plus you certainly don’t want your new producer to be “trained” to follow the unethical practices of scaring people, and using manipulative or coercive language.

Instead you need this person to develop the skills to ethically market and sell themselves.  As you know these skills don’t develop in a predefined “training” event timeline.  Plus you have to grow into your own skin and build on your existing strengths.

You could work intensely with the new producer yourself and act as their mentor.  Although when you choose to do so you pay through your own decreased productivity.  You wanted to increase the productivity of the agency and decrease your time commitment, right?

You can alleviate your risks and lower your investment through coaching.  Coaching is proven to produce positive results.  The new agent gets the one-one-one help they need so they’re productive sooner, and you get the increased agency production and more free time you want.  You don’t want an agency puppy mill making money from agents you know are predestined to fail.  You want a successful financially secure stable business that reflects your values and protects your clients.  Coaching is an option for you.  Get your new agent off to a good start by sharing the free 7 Secrets report available at http://increasesalescoach.com.

 

How to Avoid the Biggest Mistake You Can Make Building Your Insurance Business

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Industry Specific - Insurance
Written by Cheryl Clausen   

When you started out as a fresh new agent you were to

ld by the recruiter, “We’ll teach you everything you need to know”, and you believed every word.  You now know this was a complete misconception on your part.  However; you’re one of the elite few who succeeded through your own blood, sweat, and tears in spite of the misconceptions. 

See yourself in the future enjoying the real success a few others have.  You know you have what it takes to get where they are.  Yet you aren’t sure how to close the gap.

How will you build a successful business?  You’re intelligent enough to know if you want greatness you must look to others who can help you build the business you want.  You also know from your past experience it’s easy to get caught up in what you’re doing, and completely miss the big opportunities.  Those are the opportunities with the highest payoff for the least amount of effort.   

When Tiger Woods plays golf he’s completely absorbed in completing each stroke.  He relies on his caddy and his coach to help him see the big picture, and avoid missing those big opportunities.  Tiger is continually improving how he performs even though he’s considered the greatest player in golf.  How committed to continuous improvement are you?

How did you react the first time you went on a sales call with an experienced agent, and discovered the “presentation” you were trained to memorize didn’t leave his car?  What did the experience tell you?  How much room do you have to improve how you handle a sales conversation today?  How will you develop those skills?

Remember the list of 100, and how it was going to be your answer to a solid business?  How easy is it even today for you to attract good prospects?  How would it impact your business if it were easy?

What do you think is the number one determinant of your future success?  It’s your willingness to take action.  Accepting the idea you’d be shown everything you needed to know was a misconception, what will you do to close those gaps and discover how to do the things you don’t know?

You want to build a sustainable and profitable business. 

•  To make the business you envision a reality you’ll need to consistently, predictably, and profitably attract prospects. 

•  You’ll need to help them make a good buying decision while starting a life-long relationship. 

•  You’ll need to build on and extend those relationships to obtain referrals and repeat business. 

•  You’ll need to produce results not just through your own efforts, but through the efforts of others. 

•  You can’t allow your business to consume your life, so you need to obtain the greatest returns from your time investments.

Where do you see the most room for improvement?  What will you do to make those improvements?  You’ll have to invest in yourself and get the help you need to get where you want making fewer mistakes along the way.  Just like thinking the recruiter would show you everything you needed to know to sell insurance was a misconception, it’s a misconception to think you can close your gaps on your own.

 

Insurance Sales Success - Reason Number 1 You Can't Sell

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Industry Specific - Insurance
Written by Cheryl Clausen   

You think your failures and lack of success is someone else’s fault. Ok: your sales manager’s a jerk, the underwriters just ruined a perfectly good product, no one is providing you with good marketing materials, everybody already has an agent, you haven’t got a great presentation or all the gizmos the competition does, you can’t get compliance to approve anything, etc. So what, all that may be true and more, but if you want to succeed it’s entirely up to you and no one else. If you want insurance sales success your first biggest step is to accept that no matter what isn’t working, no matter what you don’t have, no matter who’s a jerk, you and only you can change all that and make it work in spite of all your obstacles.

When you can’t sell or you’re just a little stuck it feels rotten, and it’s easy to lose your confidence and feel down on yourself. To overcome reason number 1 you have to change the way you think. It will take a conscious effort on your part to change the way you think because what you think is an ingrained habit that formed early in your life when things didn’t work out for you, and as you experience troubles in your sales career you automatically think a certain way about the experience based on your past experiences.

There are really two parts to overcoming reason number 1 and neither are about rah-rah motivation. Overcoming reason number 1 requires self-leadership and opportunity expectation. You can have the most positive outlook and mindset around, and still be an absolute sales flop. Having a positive attitude and mindset is good because it makes you a pleasant person, and if you’re not a pleasant person you aren’t going to sell anything to anyone. But thinking happy thoughts alone will not put money in the bank in the form of sales.

Self-leadership is essential for insurance sales success. Leadership isn’t about a set of characteristics or traits that someone is born with. Leadership is a developable skill set. Leadership is all about achieving results through yourself and others. A leader sees the world as it is and accepts it. A leader takes responsibility for their own results and never places blame on others. A leader does the things others won’t to get results others don’t. A leader is totally responsible for their sales successes and their sales flops.

Opportunity expectation comes from accepting every situation and acknowledging there is an opportunity. The opportunity that exists in situations that outwardly appear poor is potentially your greatest opportunity of all. Be glad you may be struggling to sell anything or to get unstuck now because when you figure out what you need to do to change that you will learn a valuable lesson that will serve you over and over again. I’ve had clients that were terrifically successful their first couple years and then all of a sudden there success came to a screeching halt. They came to realize and related to me that during that time of great success they were accidentally successful, and that now they needed to learn how to be intentionally successful. Learn how to be intentionally successful by: learning how to turn failures into successes, learning the lesson to be learned in every temporary defeat, finding creative ways to turn temporary defeats into future successes, and using your imagination to make connections no one else has thought of. You have more opportunities in front of you at this very moment than you could ever handle use your self-leadership to start turning those opportunities into results.

 

Insurance Sales Success - Number 2 Reason You Can't Sell

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Industry Specific - Insurance
Written by Cheryl Clausen   

The second reason you can’t sell is because you don’t understand why your prospects don’t want what you have. You have exactly what they need it’s as plain as day yet they just don’t get it. How can that be? Are they just stupid or lazy or what? None of the above, you are approaching things the wrong way.

Your prospects don’t want what you have because you haven’t taken the time to learn about them and their wants. It’s that simple. If you want to be a sales super star do your homework before you ever approach anyone. You need to identify very specific groups of people, these groups are called your target market, and you need to know them and their wants and needs. People buy to fulfill their wants before their needs so place your main focus on learning what they want.

How do you find these specific groups of people? Start with your existing affiliations. Unless you’re a hermit you already belong to groups of people. People naturally group themselves based on the type of work they do, how they like to recreate, and how they want to support their values and beliefs. So, what groups do you already belong to or what groups could you belong to because they are part of what you like to do or believe in naturally. When you belong you’re one of them, you know their language, you know what they care about, and you can learn what they want.

Figure out how to match what you have to what they want. Let’s use an example to demonstrate how understanding your target market’s wants will increase your sales. Let’s say you absolutely love golf. You play golf absolutely every minute you can. You attend tournaments. You belong to a club and participate in club activities. People associate you with golf, and they may not even know what you do to earn a living. Now let’s say you know that most of the people that also play golf and that you see on a regular basis really want to retire to a golf community. These folks already know you it’s your job to move them from that phase to knowing something about you. So when the opportunity arises as someone asks what you do you might respond that you’re the person who helps people have the financial wherewithal to retire in a golf community. Can you see how that might get their attention? How they might ask you how you do that? Isn’t that exactly what you want, attention?

Your confusion about why your prospects don’t want what you have stems from you having a product or service and trying to find someone to sell it to. That, my friend, is the wrong approach. That is an approach that will lead to lots of hard work, extreme frustration, and very little reward to show for your efforts. Change your thinking and start getting the return on your investment you deserve. Know what your market wants and then give them exactly what they want the exact way they want it. It works like magic.

 
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