Saturday, 04 February 2012
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# Article Title Author Hits
1 Are You A Good Customer? Colleen Stanley 955
2 Protect Your Customer Base: 3 Strategies for Retaining Your Most Profitable Accounts Michael Leimbach 641
3 Question and Answer Dave Kahle 490
4 Some Very Worrying Facts About Customer Service Jonathan Farrington 428
5 Go Ahead and Fire Your Customer Mark Hunter 726
6 The Future of Customer Service Jeff Mowatt 1494
7 Beware the Commonality Tim Rohrer 761
8 Don’t keep score! Mike Mack 1263
9 Dealing with Professional Disappointment Robyn Davis 1670
10 “We’re Getting Ready to Play Notre Dame, But All I’m Thinking about Is You” Jeff Beals 1313
11 Connection, Connect, Connecting Mike Mack 2724
12 Million Dollar Conversations Jeff Mowatt 1642
13 What Customers Really Want-Really! Stu Schlackman 2956
14 Seven Ways to Build Rapport with Anyone Dave Kahle 4717
15 From Solution Selling to Business Consulting: Ken Valla 5575
16 Why Social Networking Your Way Won’t Build Your Business Joanne Black 4469
17 Customer or Client—Service will Decide Tom Ninness 3582
18 The 3 Components of Customer Value Stu Schlackman 2961
19 What Are You Teaching Your Prospects About Your Value to Them? Paul McCord 2941
20 Who Really Achieves Success in Sales? Mark Hunter 2913
21 Sales Versatility: Connecting with Customers Every Time Michael Leimbach 3396
22 All Customers Lie Dan Beaulieu 1897
23 Social Awareness and Selling Stu Schlackman 2654
24 Build a Client-Retention System Colleen Francis 3935
25 Relationship Selling, So What Is A Relationship Harlan Goerger 3120
26 Stop Hiding from Your Buyers Michael Dalton Johnson 3150
27 Four Factors of Success for Customer Service Drew Stevens 3418
28 7 Things To Avoid When Building Customer Relationships Jim Meisenheimer 6802
29 The Power of Influence Stu Schlackman 3323
30 Trust Two Point Ooh Clayton Shold 2489
31 Metrics and Trust Charles H. Green 4147
32 From Facebook to Phonebook Waldo Waldman 3640
33 Customer Loyalty: Attitudes vs. Platitudes Cathcart and Shute 2173
34 The Dangers of the Comfort Zone Diane Helbig 3379
35 What is it that Your Customer Values? Bill Sayers 4052
36 Selling Lessons from Man’s Best Friend Tom Ninness 4963
37 Behaviors that Lead to Trust Between the Buyer and the Seller Stuart Strolin 3422
38 Is Your Customer Base at Risk? Ed Emde 2116
39 Just Be Diane Helbig 4140
40 Your Value is Like a Homemade Chocolate Chip Cookie Kendra Lee 3981
41 Win the Battle, Lose the War Kelley Robertson 3779
42 I Have Great Relationships With My Customers Dave Kahle 3924
43 Client or Customer? Is It Important? Paul McCord 3485
44 The Customer Engima Drew Stevens 3240
45 Are Your Clients Loyal or Just Satisfied? Tom Ninness 5131
46 They Are Impressed When You Know This About Them Art Sobczak 5100
47 Does Your Customer Trust You? The Acid Test of Selling Charles H. Green 4723
48 Retaining your customers - start the process today. Julie Thomas 6738
49 Step Up or Step Aside Diane Helbig 6042
50 The 800 lb. Gorilla - A Sales Friend or Foe? Diana Habich 4290
 
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