Monday, 15 March 2010
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1 Customer or Client—Service will Decide Tom Ninness 30
2 The 3 Components of Customer Value Stu Schlackman 48
3 What Are You Teaching Your Prospects About Your Value to Them? Paul McCord 38
4 Who Really Achieves Success in Sales? Mark Hunter 48
5 Sales Versatility: Connecting with Customers Every Time Michael Leimbach 339
6 All Customers Lie Dan Beaulieu 173
7 Social Awareness and Selling Stu Schlackman 387
8 Build a Client-Retention System Colleen Francis 814
9 Relationship Selling, So What Is A Relationship Harlan Goerger 688
10 Stop Hiding from Your Buyers Michael Dalton Johnson 1012
11 Four Factors of Success for Customer Service Drew Stevens 665
12 7 Things To Avoid When Building Customer Relationships Jim Meisenheimer 2097
13 The Power of Influence Stu Schlackman 921
14 Trust Two Point Ooh Clayton Shold 726
15 Metrics and Trust Charles H. Green 1721
16 From Facebook to Phonebook Waldo Waldman 1464
17 Customer Loyalty: Attitudes vs. Platitudes Cathcart and Shute 613
18 The Dangers of the Comfort Zone Diane Helbig 1035
19 What is it that Your Customer Values? Bill Sayers 1147
20 Selling Lessons from Man’s Best Friend Tom Ninness 2098
21 Behaviors that Lead to Trust Between the Buyer and the Seller Stuart Strolin 1045
22 Is Your Customer Base at Risk? Ed Emde 707
23 Just Be Diane Helbig 1920
24 Your Value is Like a Homemade Chocolate Chip Cookie Kendra Lee 1259
25 Win the Battle, Lose the War Kelley Robertson 1201
26 I Have Great Relationships With My Customers Dave Kahle 1279
27 Client or Customer? Is It Important? Paul McCord 1171
28 The Customer Engima Drew Stevens 1323
29 Are Your Clients Loyal or Just Satisfied? Tom Ninness 1794
30 They Are Impressed When You Know This About Them Art Sobczak 3100
31 Does Your Customer Trust You? The Acid Test of Selling Charles H. Green 2568
32 Retaining your customers - start the process today. Julie Thomas 2167
33 Step Up or Step Aside Diane Helbig 3785
34 The 800 lb. Gorilla - A Sales Friend or Foe? Diana Habich 1836
35 7 Tips for Building Relationships & Guaranteeing Repeat Business Wendy Weiss 2535
36 Relationship Selling is Overrated Jeremy Miller 4414
37 Enhancing the Customer Experience Anita Sirianni 2430
38 Where Have All The Loyal Customers Gone? Anita Sirianni 2137
39 Reflection on Old School Selling Rick Johnson 2111
40 The Foundation of a Salesperson Diane Helbig 2347
41 In Sales Being Different Can Astonish Your Customers Jim Meisenheimer 2746
42 Practice Golden Rule Selling Brian Tracy 5864
43 Six Reasons To Build Relationships With Customers Monica Carter Tagore 2483
44 If People Love You, They Give You More Money Ross Shafer 3604
45 How "A" Players Meet Customer Expectations Rick Johnson 2383
46 Migrating from Vendor to Partner Lee B. Salz 2715
47 Forget the Fockers… Meet Your Customers! Craig Harrison 3865
48 Customers for Life! John Boe 5168
49 How to Use Sales Psychology to Create More Lifetime Clients Now Gregory Stebbins 2735
50 Four Cornerstones to Getting More Business From Existing Customers Michael J. Hughes 4141
 
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