Sydney Biddle Barrows

Best Selling Author • Speaker • The Mayflower Madam

The Experience Blueprint:
Create a Unique and Compelling Customer Experience

Consumers are now seeking to have an Experience while buying and/or using an item or service. The more memorable or meaningful an Experience you present, the more you will differentiate yourself from your competitors, the more you can charge, and the more successful you will be.

Sydney Biddle Barrows is a recognized authority on the Customer Experience, the emerging economic shift to an Experience Economy, and the challenges and opportunities we face in today’s ever-changing economic climate. Known to millions as the "Mayflower Madam," Sydney Biddle Barrows is a unique American success story. Sydney began her business career as a retail executive at Abraham & Straus, the May Company and a boutique resident buying office. Six years later she found herself moonlighting as a phone girl at an escort service to supplement her unemployment check after having been fired for refusing to participate in a kickback scheme.

It may have been the World's Oldest Profession but it certainly was not being run very professionally, and less than a year later she decided to open up her own agency. Relatively small but very upscale, Cachet prospered for five and a half years until New York's Finest closed it down, only to later publicly concede that it was the most honest and professionally run business of its kind ever operated in New York City.

Join Sydney on January 21st at 12pm Eastern

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Susan Berkley

Influential Presentation Expert • Author • Voice Coach

5 Little Known Secrets of Voice Mastery and Persuasion to Give You the ‘Winner’s Edge’ in the New Economy!

Despite what you might think, you’re not stuck with your speaking voice, nor should you take it for granted. Your voice has a profound impact on how successfully you influence and persuade others and a direct impact on your bottom line. It can be a powerful secret advantage you deliberately use for influence and persuasion or a handicap undermining the impact of everything you say. For example, does your voice quiver when you quote your price or fee? It might not seem that people notice, but they do.

In this call, you’ll discover how top voice talent, broadcasters and other masters of vocal influence work their magic. Gain instant voice control to sound cool, calm and collected even on your most stressed-out days. Impress any audience and make hoards of hungry customers almost beg you to take their money. You’ll gain the know-how to put some powerful, yet little known. voice mastery techniques to work in your very next sales presentation to acquire an almost unfair advantage when selling your products and services in the new economy.

Susan Berkley is an international communications expert and author of “Speak to influence: how to unlock the hidden power of your voice” Perhaps best known as the voice who says "Thank You For Using AT&T" and “Welcome to Citiphone banking”, she is a top voice-over artist and President and founder of The Great Voice Company based in Englewood Cliffs, New Jersey. The Great Voice Company provides training in persuasive speaking techniques for business and sales professionals.

Join Susan on February 4th at 12pm Eastern

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Colleen Francis

Sales Author, Speaker and Trainer

Must-Implement Sales Breakthroughs for
Attracting and Keeping Clients in Any Economy!

In the emerging new economy, clients are going to be stingier with their spending and you’re going to have to work harder to earn their business. One of the keys to success will be for you to keep a steady flow of the right prospects entering your pipeline.

During the call, Colleen will reveal must-implement sales breakthroughs for attracting and keeping clients in this and any economy. This new, integrated refinement of the most powerful strategies she’s ever provided Engage clients. Sales professionals and small business owners have not only multiplied their incomes but beneficially altered their very experience of selling with these breakthroughs… For the first time Colleen will "connect the dots", providing the six breakthroughs together as a step-by-step model for rapid change.

Colleen has studied the habits of the top 10% of sales performers from organizations of all sizes and shapes - from Fortune 500 companies to small businesses. She has complemented conventional wisdom of the sales process with these proven techniques for a sales approach that gets results today. Colleen has condensed this winning formula into an internationally acclaimed sales training system, helping sales professionals everywhere to make an immediate and lasting impact to their results.

Join Colleen on February 18th at 12pm Eastern

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Michael Hughes

The Networking Guru

Leveraging The Network Effect:
Secret Networking Strategies that Drive Sales in Difficult Times

Networking is recognized as the most cost-effective way to drive your sales and as such, is of primary importance for sales and business professionals. In fact, it is one of the only resources that actually increases in importance and value during tough economic conditions.

During this call, participants will discover how to mine and maximize every networking contact. As a result of participating in this program, they will have the ability to build more productive and profitable relationships, while accelerating sales results.

Known as THE Networking Guru, Michael has done extensive research on, and is a specialist in, utilizing networking as a business strategy. Michael’s most unique characteristic is that he has built his company from an idea to a six-figure international speaking and consulting practice annually using networking as his sole marketing strategy.

Join Michael on March 4th at 12pm Eastern

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