Sales expert Anne Miller talks about a specialized area of communications … negotiating. Internationally respected author, speaker and coach Anne has been a guest on NBC Today and Bloomberg News Radio. You will hear a very simple definition of negotiating and examples of when people are negotiating and they may not even know it.

Learn some of the common negotiating mistakes people make, as well as words of advice with respect to maintaining relationships through the negotiation process. Finally you will hear Anne’s top tips to being an effective negotiator.