It's been said, "That no one has enough time yet, everyone has all that there is." Simple concept - except when
you're living your life in the multi-tasking lane.
For most of you - your reality is too much work, information
overload, struggling to balance your family and your work, and not enough
time to get everything done.
Well, I struggle with the same things you do. While I don't
have all the answers - I do have a couple of ideas that you may find
helpful.
Here are four simple ways you can take control of your time
and your life:
1. Handling paperwork.
The one thing about paperwork is that it's endless. All
the prognosticators who long ago said that the advent of computers
would eventually eliminate paper were totally wrong - at least when I
look at my desk. The junk mail you receive is never ending. Add to
that correspondence from your company, from your manager, from
your customers, personal bills, and everything else under the sun adds
up, if you're not very careful, it adds up to one very big
distraction.
The control center for most professional salespeople is the
home office desk. A desk filled with clutter creates efficiencies
that only worsen with more clutter. Here's a suggestion for dealing
with paperwork that I personally use and have found to be very
effective.
It's called the four D's:
1. Do something with it. If you can't do
something with it right now - you shouldn't be touching the paperwork at all.
One of the keys to efficient office management is to touch paperwork only
once if at all possible. The best way to do this is to schedule time for the
sole purpose of dealing with your paperwork.
2. Delegate it to someone else. Delegation
isn't easy especially when you know you can perform the task better than
someone else. The fact that you can perform the task better than another
person is no reason for you to perform the task. First - consider the value
of your time. Next - consider the priorities that take precedence
over this particular task. Never, never, never do anything that you can
get someone else to do for you. Simply stated that's the art
of delegation!
3. Defer doing something until you have
more time to deal with it. Okay, you have set aside a chunk of time to do
your paperwork. One of the items in your stack of paper requires research and
follow-up and you estimate that you'll need 45 minutes to get the job done.
Defer doing anything until you can block out 45 minutes on your
calendar. Just keep moving through your paperwork.
4. Dump it! That's right dump it - get rid
of it. My guess is that 20 - 40 percent of everything that crosses your desk
can be trashed immediately and without regret. If the worst thing does
happen, that you need something you have previously tossed away, worry not,
because someone else in your organization will have a copy for
you.
All that paperwork that's on your desk doesn't have to
be overwhelming. You realize of course that stack of paperwork
isn't capable of managing itself. Rely on the four D's to maintain
control of your desk. Properly managed your desk will become an asset for
you instead of a major liability.
Unfortunately, when it comes to paperwork, you're either in
control or out of control. It’s your choice.
2. Don't Stash It - Trash It
Are you surrounded by stuff? Of course you are - if you're
like most salespeople. The tendency, when it comes to stuff, is to wait
and procrastinate putting this thing we call "cleaning up" off to a
later and more convenient time.
Your mind is probably riddled with these and similar
thoughts.
"Not now."
"I'll set it aside and take care of it later - when I have
more time."
"I'll rack it up by stacking it up in a neat
pile."
How would you like to immediately feel good and look good?
You're thinking, who wouldn't want to pull a switch to feel good and
look good. It's really quite easy and only requires a touch of
discipline.
Actually, it's as easy as 1, 2, 3. The only thing you need is a
large trash can liner and some "reckless abandon." Here are the easy
steps:
1. Trash your office. You will really enjoy doing this -
trust me. With your trash can liner in hand begin with your desk.
Without re-stacking anything toss away everything that isn't
absolutely essential to your selling success. Begin at one end of your desk
and work your way through to the other end of your desk tossing
away everything that's unnecessary to keep. This includes magazines
you haven't read, files that you haven't used, projects that you
haven't done, papers that you haven't filed, and notes that you haven't
read. The first time you do this can be painful. But remember, if
there's no pain there's no gain.
2. Trash your briefcase. Take a couple of pages from your
daily newspaper and lay them on the floor. Empty the contents of
your briefcase onto the newspaper that's now on the floor. Isn't
it amazing, what you have accumulated and stashed away in your
briefcase? You know the drill - toss away everything that's not essential to
your selling success. Everything else goes back into your now very
clean and organized briefcase.
3. Trash your car. The two times your car is the cleanest is
the day you buy it and the day you sell it. Depending on what you sell
your car may literally become your second office. Your office on
wheels can take on the untidiness of your home office if you neglect
it.
Start with the trunk - what a mess that can be, and toss
away everything that isn't absolutely essential to your selling
success. Proceed to your car's interior so you can clean up and toss
away everything between and under the seats. Now that you've trashed
all the unnecessary stuff - you may as well get the car washed, and
even detailed if necessary.
Ask this question often. Should I stash it or trash it? What
do you think?
3. The key to finishing is
starting.
Recently I did a postcard mailing to promote my
No-Brainer Selling Skills Boot Camp. One side of the postcard had a
photograph of a salesperson, dressed in a suit, running, with both arms
extended high over his head, one with a briefcase, as he dashed across a red
ribbon finish line.
It was a great picture capturing a successful moment. It
reminded me, and I don't know why, that you'll never cross the finish line
until you cross the starting line.
How many things are you thinking about doing that aren't
getting done?
How many priorities do you have perched on the back burner
in your territory?
How many things could you start doing today that would
provide you with an immediate payback ($$$)?
If finished is better than perfect then starting is better
than procrastination.
Before you cross the finish line you have to cross the
starting line.
(Begin, dart, spring, jump, effect, enable, rouse, proceed,
or breakthrough.) What are you waiting for?
4. Maintain your focus.
Seven years ago I did a sales training program in Colorado.
The meeting was held about two hours north of Denver, in a lodge
situated in Roosevelt National Park. My client was, Low Alpine, a
manufacturer of outdoor gear. Specifically, they made the stuff that Mt.
Everest climbers use to trek up that mountain.
My two-hour presentation was scheduled right after lunch.
The speaker, who preceded me before lunch, had an extremely
interesting topic. He had a slide presentation showing his various attempts
at climbing the incredible MT. Everest. As you might imagine it was
a powerful and extremely insightful presentation about the art and dangers
of mountain climbing.
There were 25 salespeople at this meeting. Their climbing
gear was sold to retailers. So they knew all about the climbing
business. They also new, by reputation, many of the names the speaker
referred to. Throughout his presentation everyone was glued to his seat
with anticipation. He mixed his stories with slides, which was
extremely effective.
Just before he ended his presentation he asked the group a
question. He remarked, “There's a time when you're climbing, when you can
almost feel depressed. You just feel low and down. Do you know when
that is?”
My imagination started to run wild especially since the
highest I ever climbed wasn't even climbing, it was an elevator ride to the
top of the Empire State building. I thought surely the salespeople in
the audience would know the answer to his question. They responded
with things that I imagined; when you first begin the climb, when you
only have 100 yards left, when you reach the top, and when you begin
your descent. The speaker’s body language and facial expression gave
it all away - no one was even close.
I was surprised by the answer - maybe you will be too. He
said, "Climbers get down when bad weather sets in." He went on to
explain that when bad weather sets in you can't see the peak - you lose
sight of your goal and become easily distracted.
You might be wondering, what if anything does this have to
do with time management? I see a very clear correlation. You see, like
a mountain climber who can't see the peak, salespeople and
entrepreneurs without clearly defined goals (daily, weekly, monthly, yearly)
are more susceptible to daily interruptions and distractions, and
more likely to waste your precious time resource.
You don't have to climb Mount Everest to appreciate how
important keeping your eyes focused on your goals is to achieving your
ultimate success in sales.
Well, that's a wrap - four simple ideas on how you can take
more control of your time and your life.
Let's go sell something . . .
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