Work-life balance. Flexible work hours. Corporate mission. What is the point of focusing on these non-traditional hiring topics? Two letters – X and Y. Generation X (born between 1963 and 1980) and Generation Y (born after 1980) are establishing a more prominent position within the employment landscape as the Baby Boomers prepare to exit the workforce. The shift to these younger generations is prompting a new focus in hiring tactics.
The Baby Boomer generation was cut from the cloth of work first and foremost, climb the corporate ladder and retire with a healthy pension plan. Those days are all but gone. Today, younger workers are creating a paradigm shift in employee hiring based on their priorities. We have observed this accelerating transition firsthand over the past 2 years.
We work with companies in many market spaces, industries and geographic locations. The hiring landscape has already changed and companies that do not frequently hire may be unaware of the new focus. Certain patterns exist today that are universally consistent when hiring Gen X and Gen Y employees.
Work-Life Balance
Perhaps there is no more profound shift in values than this topic.
Gen X, and even more so Gen Y, is focused on a position’s time
requirements. This isn’t to say the younger generations are not hard
workers. On the contrary, they put tremendous effort into their work,
but they also place a high value on their personal time away from the
office. This balanced approach has been mistakenly interpreted by the
Baby Boomers as a “slacker mentality.”
The younger generations search for opportunities where they can grow
their skill set without having to sacrifice every other area of their
life. As an employer, it is imperative to understand this desired
balance. Positions that lack the needed support, tools or technology
often will be a red flag to the Gen X or Y candidate. The reward for
accepting such a position clearly has to outweigh the perceived
imbalance it may cause in their life.
Skills Path
Most people are familiar with the term “career path.” The Baby
Boomer generation experienced a marketplace where preordained
opportunities existed to climb the corporate ladder within the same
company. Today’s younger generations generally do not have such
consistent opportunities before them. More importantly, many of the
younger generation do not subscribe to the same loyalty as the Baby
Boomers.
Gen X and Y candidates are looking for a “skills path.” They desire
to understand what skills are needed to be successful in the position
today. The long-term incentive is to understand what skills they will
personally develop or acquire within the company. They prefer a
horizontal management structure and respond to personal skill
development. Titles are out. Responsibilities are in. It is imperative
to share with the candidates the responsibilities they will inherit as
their skills become more advanced over their tenure with the company.
Sherpa Managers
As mentioned, the younger generations have a fairly horizontal view
of the org chart – whether accurate or not. We have seen this approach
wreak havoc in an office dominated by Baby Boomers. The Baby Boomers
expect an almost military-style chain of command while the younger
generations have a more fluid approach to positions of authority.
Gen X and Y highly value the manager-employee relationship. They
view their manager as a guide – an experienced Sherpa to make sure they
are on the right path. In debriefing Gen X and Y employees after they
are hired, the vast majority consistently mention the impression of
their manager as having the most influence on their decision to join
the company. The hiring manager needs to connect with the Gen X and Y
candidate on a personal level during the interview process. Clearly the
manager-employee relationship is a two-way street so this approach
affords the hiring manager a beneficial insight into the candidate
also.
Work Smarter Not Harder
These generations are plugged-in to technology from Bluetooth to
Blackberries. They have spent much of their working careers, even
entire lives for some, having Internet information available to them at
a moment’s notice. This fact can work against employers in that these
younger candidates are savvy about Internet job boards and have a
tendency to always have an eye out for new opportunities.
However, the upside of this technological ability is far greater. A
subtle item we have observed among Gen X and Y candidates is their
strategic thinking. Their youthful age belies the fact that they have
sharp minds for understanding macro markets. We have seen these younger
candidates ask amazingly insightful questions that make the hiring
managers pause during the interview. We have also seen strong
candidates pass on opportunities because they were skeptical of the
hiring company’s shallow business plans.
The Gen X workforce will be ascending into prominent management
positions at a brisk pace over the next 5 years. The next wave of
change will occur in the management ranks as they shift the hiring
process away from the Baby Boomer approach. The aforementioned topics
will move to the forefront of the hiring process as the newly crowned
Gen X managers hire the Gen Y employees. Until that happens,
progressive companies will perceive these current shifts and adjust
their hiring tactics in advance.
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