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15 Resolutions That Will Grow Your Business Print
Written by Patricia Fripp   

As the end of the year approaches, many firms are beginning to establish their goals for the coming business year. In this article, Jim Cathcart shares a few resolutions to help you grow your professional services business in the year ahead.

1. Notice More. Grow your awareness (of money, needs, expenses, what's coming, what's working, where gaps are...). Know where you stand.

2. Give More Than You Have To. Practice up-serving not just "up-selling," (exceed your client's expectations). Grow your impact on clients. The quickest way to get a raise is to give your clients and your firm a raise through your performance.

3. Grow Your Profit Per Sale/Account. Provide more value to the client at an even lower cost to your company. Clients are assets, invest in them constantly.

4. Grow Your Ability To Deliver Value. Increase your possibilities (available credit, experts, investors, colleagues, partners, advisors, connections and ways to connect). Grow your technology. The better your tools are, the better your results. Seek resources which can speed or refine your ability to deliver value.

5. Grow Your Freedom And Flexibility. Stay financially light on your feet. Grow your savings and investments.

6. Grow Your Existing Markets. Do more business with current clients and further penetrate each market.

7. Grow Your Image And Market Presence. Gain more share of mind. Improve and enhance your reputation as a true professional.

8. Grow Your Pipeline. Build a larger and better reservoir of future clients. Do next year's prospecting now. Identify more qualified buyers.

9. Grow Your Inner Circle. (your closest contacts). Take extra good care of the primary people in your career. Help them grow. Acknowledge them often. They'll become even better resources for you.

10. Grow Your Virtual Work Force. Find talent that can expand your capabilities without increasing your payroll expenses. Form strategic alliances and connect with expert vendors and colleagues.

11. Grow New Markets. Get outside your usual channels. Ask, "Who else could benefit from what we do?" Expand your thinking.

12. Let Others Sell For You. Grow your referrals. Seek new testimonials and endorsements. Capture examples of how others have benefited from what you do.

13. Serve Your Community. Be a responsible citizen. Make the places where you live and work better because you and your business are there.

14. Grow Your Industry. Advance the craft in what you do. Join your industry association. Write articles, teach others, and support your profession.

15. Grow Your Caring, Compassion And Sensitivity. Become known as someone who genuinely cares about making a difference. If you don't care about others, why should they care about or listen to you?



Patricia Fripp
About the author:

Patricia Fripp is an award-winning speaker, sales trainer, and speech coach, who delights audiences, transforms sales teams, and shares her secrets for powerful presentations. Meetings and Conventions magazine calls Patricia "one of the country's 10 most electrifying speakers." She is author of Make It! So You Don't Have to Fake It and Get What You Want, and contributing author to Speaking Secrets of the Masters and Insights Into Excellence. Patricia was the first female President of the National Speakers Association and is a Hall of Fame recipient. Kiplinger's Personal Finance named her Speaking School as one of the best ways you can invest in your career.

We offer this article on a nonexclusive basis. You may reprint or repost this material as long as Patricia Fripp's name and contact information is included. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , 1-800 634 3035, http://www.fripp.com

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