Why Your Self Image is a Key Part of Your Personality
Your self-image is the way you see yourself and think about yourself. It is often called your "inner mirror." You look into this mirror in every situation to see how you should perform on the outside. You always behave on the outside in a manner consistent with the picture you have of yourself on the inside.
How Do You See Yourself
For example, if you see yourself, as calm, confident and competent in any aspect of selling, when you are engaged in that activity, you will feel calm, confident and competent. You will be positive and happy. You will perform well and get excellent results. If, for any reason, it doesn't go well at that time, you will throw it off and dismiss it as a temporary situation. Your self-image is clear. In your mind's eye you see yourself as good and capable in that area, and nothing can interfere with your mental picture.
Change Your Self Image
The most rapid improvements in sales results come from changing your
self-image. The moment that you see yourself differently, you behave
differently as well. And because you are behaving differently, you get
different results.
My Own Story
Some years ago, when I was selling club
memberships from office to office, I would end my presentation by
giving the prospect a booklet outlining the membership benefits and
encourage him to "think about it." My self-image was such that I could
not bring myself to ask the prospect to make a buying decision. All day
long, I would go from office to office giving my presentation and
leaving a little book with descriptions to read. And as you might
imagine, I was not making any sales. When I called people back after
they had time to think about it, they would invariably say that they
were not interested.
The Turning Point
I was getting desperate. I was living from hand to mouth at the time.
Although I was seeing lots of prospects, I was making very few sales.
Then I had a revelation which changed my career at the time. I realized
that it was my fear of asking for the order that was causing all my
problems. It was not my prospects. It was me. I needed to change my
self-image and thereby change my behavior if I wanted results to
improve.
Make A Decision
The very next morning, I made the decision that I would not call back
on a prospect. The size of the purchase was small and, when I had
completed my presentation, the prospect would know everything that he
needed to know to make a decision. There was no benefit or advantage of
leaving material behind or giving the prospect several days to think
about it. At my very first call, and I still remember it, when I had
finished my presentation, the prospect said, "Let me think it over." I
smiled and told him that I did not make call backs because I was too
busy, and then I said, "You know everything you need to know to make a
decision right now. Why don't you just take it?" I remember him
shrugging his shoulders and saying, "OK. I'll take it. How would you
like to be paid?"
Double Your Earnings
I walked out of that office on a cloud. That very day I tripled my
sales. That week, I sold more than anyone else in the company. By the
end of the month, they had made me the sales manager with 42 people
under me. I went from making one or two sales per week to making ten or
fifteen sales per week. I went from worrying about money to a large
salary with an override on the activities of all my salespeople. My
sales life took off and, with few exceptions, it never stopped. And the
turning point was that conscious choice to modify my self-image and
make it more consistent with the results I wanted rather than the
results that I was getting.
Action Exercises
Now, here are two things you can do immediately to put these ideas into action.
First, begin to see yourself the way you want to be. See yourself as
strong, confident, competent and professional in every way. The person
you see is the person you will be.
Second, identify an area of selling where your own ideas about yourself
and the situation are holding you back. You always perform on the
outside the way you see yourself on the inside.
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