Salesopedia - Building Relationships and Having Fun

Building Relationships and Having Fun – Ross Shafer

Written by Ross Shafer

Ross Shafer has a very simple business philosophy, if people love you, they give you more money. Find out how and why this philosophy can make a difference to your sales game. Ross is passionate about helping people become more successful. He is a strong advocate for individuals taking personal responsibility for creating outstanding customer relationships. He provides a tangible example of how this can have a significant difference to your income. Use David Letterman and Jay Leno’s secrets to catapult your success.

Ross Shafer

Ross Shafer is a six-time Emmy Award winning comedian who is now a consultant, author and speaker who specializes in customer empathy, training and sales. Ross authored the popular book “Nobody Moved Your Cheese” which speaks to personal accountability.

Ross Shafer
		About the author:
		Ross Shafer is a six-time Emmy Award-winning comedian and writer who also hosted the game shows “Love Me, Love Me Not” and “The Match Game.” Ross also hosted “The Late Show.” He is now a consultant, author and speaker who specializes in customer service, training and sales. With his background in television production, Ross wrote and produced a dozen hit HR training films. Alongside his latest book, "The Customer Shouts Back – 10 Things You Must Know If You Want Their Lifetime Loyalty," Ross founded the Customer Empathy Institute™. Visit his website http://www.rossshafer.com/
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