Don France is the founder of SalesNavigation
, a consulting, training, and software firm focused on improving the
performance of front-line professionals that are responsible for
revenue generation and customer satisfaction. The training programs,
materials, and supporting software have been developed based on Don's
personal experience and success. Don has been a sales person, a
manager, and a senior executive.He has performed in the roles of the
people who use the material on a daily basis.
Don began his career in the computer software industry 30 years ago
on the technical side of the
business as a systems programmer. He advanced up through the technical
ranks holding several technical management positions and then made a
career change moving over to the sales side of the
business. As he moved upward through a variety of sales and management
positions, he became acutely aware of a few sales concepts and skills
that made a significant difference in both his performance as well as
the people who were working for him.
Don started his own management consulting and training company in
order to transfer the knowledge
in the programs and materials to a wider audience of professional sales
people across a variety of different industries.After eight years, Don
went to work for Wells Fargo Bank and helped them
reengineer the business lending process, moving business loan decisions
from loan centers to bankers in the field. He hired, trained, and
managed both the San Francisco and San Jose Areas with a $1 million
loan approval authority. His Areas were always ranked as one of the top
three divisions within the bank.After three years, Don left the bank to
become the senior executive responsible for worldwide sales and
marketing for Moody's Risk Management Services. As he had done
previously through hiring and training, he transformed the sales
organization to be the industry leader throughout the world. After
another four years in the corporate environment, he left and started SalesNavigation
. Through both his personal experience and that of his clients, all the
strategies and tactics are market tested in real situations involving
real customers. All of the material is constantly being reviewed for
changes in the marketplace and their relevancy. The primary goal of the
company continues to be providing state-of-the-art effectiveness for
its customers. Don writes a widely distributed bi-monthly newsletter,
On-Course, as part of his thought leadership for sales professionals.
Don graduated from Fairleigh University with Honors.