Charles H. Green is a speaker and executive educator on trust-based
relationships and Trust-based Selling in complex businesses. He is
author of Trust-based Selling (McGraw-Hill, 2005), and co-author of The Trusted Advisor (with David Maister and Rob Galford, Free Press, October 2000).
Charles has spoken before a variety of industry and functional
groups. An engaging and content-rich speaker, he has taught in
executive education programs for the Kellogg Graduate School of
Business at Northwestern, and for Columbia University Graduate School
of Business, as well as through his own firm, Trusted Advisor
Associates. His work centers on improving trust-based relationship and
business development skills for businesses with complex service
offerings.
Charles is a graduate of Columbia College (BA Philosophy, 1972) and
of the Harvard Business School (MBA, 1976). He spent the first twenty
years of his career with the MAC Group and its successor, Gemini
Consulting, where his roles included strategy consulting (in Europe and
the United States), VP Strategic Planning, and a variety of other firm
leadership positions.
Charles' clientele includes technology businesses, professional
services firms, financial services organizations, businesses selling
complex services, and organizations with internal consultative
functions like IT, legal, consulting and human resources .
In addition to The Trusted Advisor, he has published articles in
Harvard Business Review, Directorship Magazine, and American Lawyer,
and is a contributing editor at RainToday.com.