4 Ways to Provide a Higher Tier of Customer Support

Sustained customer satisfaction is the lifeblood of the vast majority of consumer-oriented and B2B businesses. Companies that fail to meet and exceed their customers’ needs on a regular basis are akin to a ship with a crack in its hull – they will inevitably sink if they don’t address the issue. With this in mind, it becomes obvious why companies that lack effective customer support should be worried. In this article, we will explore four ways that you can take your customer support to a higher Read more [...]

Streamline Your Daily Operations: The Many Benefits of Automation Solutions

With automation technologies playing an increasingly large role in both our home and working lives, the phrase ‘machines will replace humans’ has never been more prominent.   Technology often gets a bad reputation for being unreliable as glitches always seem to happen, and it is contributing to reducing the amount of jobs available for working people. Whilst some aspects of these criticisms may be true, there’s no denying the benefits automation solutions can have for companies.   From Read more [...]

5 Tips for retail store fixtures to maximize your sales

The truth is that your shop fittings space needs to be the most helpful and productive especially if you are a salesperson. Great store fixtures allow you to create great customer experience which in terms allows you to increase sales in your store. If you are a great salesperson, then you know that most buyers do not have something they need to buy when they walk into your store. Most buy impulsively. You, therefore, need to ensure that you have created a great image of the items you are selling Read more [...]

Tips to save on energy bills in the office

The current trend is for environmental awareness, both at home and at work. If we are to meet energy efficiency goals for the next decade, we need to save on energy in the office too, and help our workplace cut costs at the same time. There are a number of ways personnel can save on energy in the office. Some of these are fairly obvious, like remembering to turn off lights when not in use, or when it is bright outside, as well as keeping computers in power save mode when you’re not using them. Read more [...]

Inventory Management for Beginners: How to Make a Place for Everything

Labeling inventory and locations seems like it’s easy, but if you’ve never done it before, it’s challenging. You should invest in a dymo label writer 400 turbo to help you label your inventory.. Here’s how to nail it so that you can find what you need when you need it. Make Location Names Unique Every location needs to have a unique name. No two locations should have the same name. If you’re using good inventory management software, which has fine-grain control, this shouldn’t be Read more [...]

Plans for 3D Printing in 2014

Three dimensional (3D) printers that have the capability of creating physical articles have been used for over three decades and may soon significantly alter the manufacturing world.   Amazingly enough, none of the big 2D printer companies have made an entrance the 3D printer market yet. This may change in 2014 as Hewlett-Packard (HP) has formally announced plans to make its debut in the 3D printer market although they have not yet stated what kind of product is in development. Generally, Read more [...]

Philips and Accenture Partnership to Bring Surgical Tools to Google Glass

Imagine how surgeons could react to changes in blood pressure, heart rate, and other vitals if they could see them updated in real time constantly, within their field of vision. Accenture and Philips are working together to make this a reality for surgeons. During the first two weeks of October, the companies released details about a proof-of-concept for such a partnership. Wearable technology is by no means a new innovation. From wristwatches to fitness bands, consumers have hundreds of options Read more [...]

5 tools to Turbocharge Your Service Business

When service companies schedule and dispatch workers to work sites on a daily basis, they risk falling behind on assignments or losing track of equipment. Luckily, with the advancement of technology, there are tools to help improve your field service management and boost the productivity of your mobile workforce. These tools can also protect your business data and even help customer relations. Here are five tools to turbocharge your service business: Digital signing software Signing documents Read more [...]