Thursday, 17 May 2012

Featured Article

Voice Tips For Effective Speaking
Voice Tips For Effective Speaking

Most of the communicating sales professionals do is wordless.  The moment you enter the presence of another person you start communicating.  Your physique,  your clothing, jewelry, voice qualities, facial expressions, posture and many other factors pass along important information.  They give information or clues as to social, marital and financial status, your sex, and personal taste.

When you speak, your voice speaks in ways that go beyond words.  Your accent may give away your national or regional origin.  Your tone of voice will tell people whether you feel elated or sad, excited or bored.

Through verbal communication, people learn about your...
Read More >>

Do You Believe
5 Mental Attitudes of WinnersMike Brooks
Success in sales, as in all of life, starts by first developing and maintaining an expectant attitude of success. Simply put, all top performers expect that they are going to succeed, and because of this they consistently take the actions that lead them to achieve their goals and become successful.

It is their mental attitudes that allow them to meet obstacles, set backs and temporary failures with a new resolve to keep trying, or to try something different, until they succeed.  That’s what makes them top 20% producers.

The other 80%, on the other hand, expect things to be difficult, have...
Read More >>
Self Awareness and SellingStu Schlackman

Selling complex solutions always comes down to people buying from people they have a relationship with. Relationships are built on trust. Trust is developed by showing commitment, follow through and delivering quality solutions that provide value to the customer. It’s that simple right? Well, kind of. The sales professional’s greatest challenge is getting from the initial meeting down the path with the prospect that will give us the opportunity to prove our worthiness each step of the way. The problem is we don’t always get that chance in the challenging world of sales.

As Dr. Michael Cox states the number one...Read More >>

Emotional Intelligence: a Key Ingredient to Mastering Sales CompetenciesTed Gulas

I have been in the sales profession for over 40 years. During that time, I’ve held many roles, from working as a sales person at JC Penney to owning my own companies. Like many who have had success in this field, we’ve started our own companies. One of the best parts of building my business has been my association with Objective Management Group. The reason is simple. OMG developed a list of 21 sales competencies and 240 behaviors that if measured and developed, can improve the performance of most sales people and sales leaders.

One of the most important selling...Read More >>

Do You Really Believe That?Colleen Stanley

The self help guru’s are the best at teaching, “You are what you believe.  Your thoughts determine your outcomes and actions.  And what you think about most will manifest in your life.” 

These guru’s are right and many salespeople and sale managers still subscribing to old beliefs and ways of selling do not serve them well in the information age. 

Prospects are smarter, well armed with information and detect sales techniques quickly.  They don’t enjoy sales meetings that seem like a role play.  Prospects want salespeople that are the real deal and real smart.    

Here are three beliefs to check and change if you’d like to enjoy better results from sales in 2012.  

#1:  You can only expect people to stay with your company for a short amount of time. 

Business owners and sales managers are told by the experts that the alphabet generation, X, Y, and M (millennials), are different than the boomers.  They are motivated to stay in a position for only two years.  Then they will move onto the next opportunity and throughout their career enjoy approximately 14 different jobs. 

Here’s a tip that will make you money immediately.  Let your competitor hire this traveling group of salespeople.  The numbers show that a short tenure by a salesperson is not a profitable business model.  

Let’s walk through the numbers.  You hire a new salesperson and even with the best on-boarding and training process, it takes about six months to get her up to speed.  She must learn the business, fill the sales pipeline and close business.  According to the job hopping experts, you now only have one and half years for that salesperson to produce revenue for your company before moving on.   The formula doesn’t make sense.  Most top sales producers hit their stride after two years.  By then, they’ve built relationships, referrals are coming in and repeat business is in place.   

Look around at the most successful people you know.  Are they job hoppers or job committers?  Bill Gates, Warren Buffet……even Mark Zuckerberg.   What would have happened to Facebook  if Zuckerberg would have followed the trend to explore another opportunity after two years?   You can bet they wouldn’t be getting ready for one of the country’s biggest IPO’s. 

Business owners:  Don’t lower your expectations or standards. There are salespeople out there, of all generations, with longevity in their resume.  Change your beliefs and expectations.  You will be amazed at who shows up at your company’s door step.   

#2:  Buyers are Liars:

This belief creates an interesting scenario for a sales professional.  ...Read More >>

Contact Us