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Featured Article
Voice Tips For Effective Speaking
Most of the communicating sales professionals do is wordless. The moment you enter the presence of another person you start communicating. Your physique, your clothing, jewelry, voice qualities, facial expressions, posture and many other factors pass along important information. They give information or clues as to social, marital and financial status, your sex, and personal taste.
When you speak, your voice speaks in ways that go beyond words. Your accent may give away your national or regional origin. Your tone of voice will tell people whether you feel elated or sad, excited or bored.
Through verbal communication, people learn about your...
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| Since 1990, Doug Smart, CSP, has worked with hundreds of organizations and shown over 1,500 audiences around the world how to think smart, work smart, and sell smart. His consulting work is in-depth and his fun-filled, action-packed presentations are guaranteed to recharge your organization and help you get the best out of everyone in it. In 1998, in recognition of the quality of his presentation skills and client satisfaction, the National Speakers Association awarded him their highest earned designation, Certified Speaking Professional (CSP), an honor held by less than 9% of their 4,000 members. Doug is also a Certified Behavioral Analyst and a Certified Values Analyst. Doug Smart is the author of numerous articles and is the author or co-author of over 15 books on the topics of motivation, sales basics, change management, leadership, and customer service. For three years he hosted the daily motivational radio show, Smarter by the Minute, which was broadcast worldwide via the Internet and is now available as a podcast. |
Random articles by Doug Smart 7 Phrases You Can't Say in SalesDoug Smart Because They Will Undermine Your Credibility and Drop Your Closing... Read More >>You are a leader. Everyone is a leader. It doesn’t... Read More >>What People Say about People At Work Reflects on ThemselvesDoug Smart Often, what people say about other people behind their backs... Read More >> | |
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