Thursday, 17 May 2012

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Voice Tips For Effective Speaking
Voice Tips For Effective Speaking

Most of the communicating sales professionals do is wordless.  The moment you enter the presence of another person you start communicating.  Your physique,  your clothing, jewelry, voice qualities, facial expressions, posture and many other factors pass along important information.  They give information or clues as to social, marital and financial status, your sex, and personal taste.

When you speak, your voice speaks in ways that go beyond words.  Your accent may give away your national or regional origin.  Your tone of voice will tell people whether you feel elated or sad, excited or bored.

Through verbal communication, people learn about your...
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David H. Johnston,

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David Johnston is President of Sales Resource Group Inc.  He has a broad, international consulting background and offers experience, active participation and a Sales Resource Group approach to consulting with clients.  David has over 20 years experience consulting for organizations in diverse fields, such as broadcast media, pharmaceuticals, telecommunications, information technology, retail, manufacturing and financial services.

He has held management positions at Ford Motor Company, The Bank of Nova Scotia, Price Waterhouse and Unisys Corporation. His consulting clients include Bell Canada, People’s Jewelers, Baxter, Pennzoil-Quaker State, Stentor, Manulife Financial, Aliant, Bristol-Myers Squibb, Corel Corporation, Best Foods, Canadian Broadcasting Corporation, and Ericsson Communications. David works with clients in the areas of strategy, sales process optimization, incentive compensation and competency modeling. He has managed multi-disciplinary teams in large-scale projects and is a sought-after speaker in the area of sales force effectiveness.

In addition to his consulting and management background, David holds Masters Degrees in Clinical Psychology and Business Administration.  He teaches for World at Work and is a member of The Human Resources Professionals Association of Ontario and The Canadian Professional Sales Association.



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