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Featured Article
Voice Tips For Effective Speaking
Most of the communicating sales professionals do is wordless. The moment you enter the presence of another person you start communicating. Your physique, your clothing, jewelry, voice qualities, facial expressions, posture and many other factors pass along important information. They give information or clues as to social, marital and financial status, your sex, and personal taste.
When you speak, your voice speaks in ways that go beyond words. Your accent may give away your national or regional origin. Your tone of voice will tell people whether you feel elated or sad, excited or bored.
Through verbal communication, people learn about your...
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| Tom Richard conducts seminars on sales and customer service topics nationwide. Tom is also the author of Smart Salespeople Don't Advertise: 10 Ways to Outsmart Your Competition With Guerilla Marketing, and publishes a free weekly ezine on selling skills titled Sales Muscle. Tom lives in Grand Rapids, Ohio with his wife, Jan, and his two sons, Robbie and Will. His most prized possession is his fountain pen.
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Random articles by Tom Richard Dear Mr. Retail SalespersonTom Richard We (your customers) have been talking a lot lately. Together,... Read More >> | |
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